Our Services

Boarding & Daycare - Important Notes:

I work from home so your pup(s) will get love, attention and play time all throughout the day. I only accept one client at a time for boarding and two clients at a time for daycare in order to provide the best care possible. During the work week, your pet would not be alone for more than 2 hours at a time and on weekends, no longer than 4-5 hours. If your dog requires more constant care, please let us know at the time of booking to make sure we can accommodate.

Dogs must be up to date on vaccinations and be on a flea & tick preventative. They also need to be house-trained (no destructive behaviors or frequent accidents inside) and be good with other dogs.

Unfortunately, we do not accept dogs under the age of 1 for boarding and daycare, but we are happy to drop-in or walk them!

Before we can accept a new boarding client, a trial visit is required to see how your dog reacts when you are gone. If you are planning to board your pup(s) for longer than 3 days and have never boarded with us before, we do require a trial night stay.

Hours of Operation

Daycare: 8:30am - 5:30pm (Mon-Fri)

Drop-Ins & Walks:

(Mon-Fri) 7:30am - 8am / 11:30am - 1:30pm / 6:30pm - 7:30pm

(Sat-Sun) 8am - 8pm

If services are needed outside of the above hours (or on a weekend for daycare), let us know and we will do our best to accommodate).

Payments & Refunds

Dog walks & Drop-in visits: A deposit of $10 per visit is due at the time of booking & the balance is due upon completion of the service.

Boarding & Daycare: A 50% deposit (of the total amount) is due at the time of booking & the balance is due upon completion of the service.

Deposits are refundable as long as services are cancelled/rescheduled within the allowed time frame.

We accept cash, Venmo, Zelle or credit card (through Stripe)

Cancellation Policy: We understand plans can change, so we are happy to offer a full refund of your deposit as long as: boarding reservations are cancelled at least 5 days prior to the start date; daycare visits are cancelled at least 48 hours prior to the booking date; and drop-in visits & dog walks are cancelled at least 12 hours prior.

What people are saying…

Contact Us

Have a question? Fill out the contact form to get in touch with us and we will do our best to respond within 24 hours. You can also text the number below for a quicker response.

If you’re ready to book a service, fill out the request here

macspackmd@gmail.com
(301) 741-9149

FAQ

  • What's the difference between a drop-in visit and a walk?

    Drop-in visits typically include feeding your pets, cleaning litter boxes, filling water bowls, administering medications, letting pups out for a potty break, and short walks.

    Dog walking visits are typically when your pup needs a longer walk/additional exercise.

    To keep it simple, we charge the same price for both and we’ll make sure to take care of any of your pet’s needs during the visit.

  • What is a Meet & Greet? Is there a charge?

    Meet & Greets are totally free and required before booking with a new client. These provide us the opportunity to meet with you & your pets and discuss care instructions, routines, medical information, etc.

    We feel that meeting in person before a first service is a great way to build trust and to make sure it’s a good fit for both parties.

  • What areas do you service in Annapolis?

    We are able to provide dog walking & drop-in visits within a 4-mile radius of the SPCA of Anne Arundel County (Eastport & Downtown Annapolis area).

    If you’re located in Riva, Edgewater or Arnold: we do accept bookings in those areas, but there is a $5 per-visit fee added to our standard rates.

  • What if I have questions before booking?

    We are happy to answer any questions you may have! You can contact us through our website, email (macspackmd@gmail.com), and by phone (301-741-9149).

    For the quickest response, please text send us a text message.

  • Are you certified in Pet CPR?

    Yes! I’m certified in Basic Pet First Aid & CPR through the Recover Initiative. This certification course was designed by the Cornell University College of Veterinarian Medicine and endorsed by the American College of Veterinary Emergency & Critical Care.

  • Referral Program

    If you refer a new client to Mac’s Pack and they book with us, let us know and we will provide you with a $20 credit towards your next service.